Refund policy

Refunds

Refunds are accepted up to 90 days from the date of purchase.  Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. The item must be returned in new or gently used condition to qualify for a refund.  We will notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.  Initial costs for shipping to you will not be refunded.  Purchase and return activities are monitored for abuse.  We reserve the right to deny purchases and refunds.

Sale items 
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@cutanium.com.  

Shipping
To return your product, you should mail your product to: 3325 Palo Verde Ave., Suite 107, Long Beach CA 90808, United States. 

We do not guarantee that we will receive your returned item.  

We reserve the right to change the return and refund policy at any time.

To start the return process and receive a pre-paid return label, contact support@cutanium.com.